Black Friday floods your inbox. Speed is revenue.

Bring WhatsApp, email, chat and social into one inbox, and resolve WISMO and returns automatically, before they reach your team.

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Sarah Mitchellonline · via WhatsApp
// trengo resolving order #1043

eCommerce teams already growing with Trengo

GoedgemerktByte CommerceBedrooms PlusComercial MéndezTuinmeubellandVoleroZbooniZeemanCrispBasIseroDelooxJust CarpetsThings I LikeSharptoolsByte CommerceOutdoor XLMeubellaTravelbagsBBQ ExperienceWakuliParadigitGoedgemerktByte CommerceBedrooms PlusComercial MéndezTuinmeubellandVoleroZbooniZeemanCrispBasIseroDelooxJust CarpetsThings I LikeSharptoolsByte CommerceOutdoor XLMeubellaTravelbagsBBQ ExperienceWakuliParadigit

Teams that beat their peak with Trengo

Real speed, real results, from eCommerce teams during their busiest weeks

Goedgemerkt personalised kids products
Goedgemerkt
Customer spotlight

Handled a 0% ticket surge at peak season, without growing the team

Goedgemerkt uses Trengo's AI and omnichannel inbox to absorb their busiest weeks of the year while keeping response times fast and their team calm.

Read the Goedgemerkt story
Comercial Méndez

Resolves 0% of "where's my order?" questions with AI

Read the Comercial Méndez story
Bedrooms Plus

Unified voice, WhatsApp and social messaging to speed up sales by 0x

Read the Bedrooms Plus story

Speed you can measure

Always-on coverage and automatic resolution mean your team spends peak season on the conversations that need them.

24/7
Always online

AI answers every question, day or night, so no ticket waits until morning

0%
FAQ auto-resolution

Repeat questions are resolved instantly, without a human in the loop

5x
Faster first response

Customers get replies in seconds instead of hours during peak weeks

3000+
eCommerce teams

Growing brands trust Trengo to keep support running through every spike

How Trengo keeps you fast

The tools working behind the scenes to keep your team ahead of the flood

One inbox, every channel

WhatsApp, email, live chat and social land in a single inbox. No more switching tabs while the flood hits.

One inbox, every channel
The #1 Black Friday question, answered before it reaches you

The #1 Black Friday question, answered before it reaches you

Where's my order, when's my refund, is it back in stock. Resolved automatically, day or night, so your team only sees what actually needs them.

Full order context in every conversation

Connected to Shopify, WooCommerce and more. Order status, tracking and customer history pulled in automatically, so every reply is accurate the first time.

Full order context in every conversation
Handle peak volume, keep your team size

Handle peak volume, keep your team size

Automate the repetitive questions so your agents spend peak season on the conversations that need a human, not the ones that don't.

Calculate your peak season savings

Estimate how much time and budget automatic resolution frees up for your team

10
4,000
400
2,500 €
30 %
Additional agents
0 agents
AI Handled tickets (80%)
4,160 tickets
Manual tickets
1,040 tickets
Cost saved:€7,500 /month

Speed is revenue. Make sure yours is fast.

Set up your inbox and automation before Black Friday, not during it.